We can no longer accept prescription requests over the telephone however there are various ways that you can order your medication. You can order medication by popping in to the surgery and filling in an order form, SystmOnline (link below), or through your nominated pharmacy (you can nominate a pharmacy when registering or at any point afterwards).



Order medication online by clicking on the logo above.

Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

How much can I order?

The standard order for medication is a months worth. If you are going on holiday for an extended time and will run out of medication, we may be able to provide two months worth. In exceptional circumstances we may be able to provide a maximum of three months worth.

How long after ordering will I receive my medication?

You will be able to collect your prescription/medication 48 hours after ordering it. If you run out of medication and need it the same day you must contact a receptionist as early as possible to enable enough time to try and sort this out.

Hospital discharge

If you have been discharged from hospital or have been seen in a clinic at the hospital and they are requiring a new medication/change of medication for you, we cannot process this until we have a clinic letter. If you bring in a letter with the medication details we can get the medication sorted. It will take 48 hours to process like all other prescription orders.

Only order what you need.

Want to know more about ordering the right amount of medication? There's currently a whole campaign discussing just this.


Call 111 now if you've been:

  • to Wuhan or Hubei Province in China in the last 14days (even if you do not have symptoms).
  • to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temerature or shortness of breath (even if it's mild)
  • to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high tempreature or shortness of breath (even if it's mild)
  • in close contact with someone with confirmed coronavirus

Do not go to a GP surgery or hospital. Call 111, stay indoors and avoid close contact with other people.

Tell 111 about any recent travel and any symptoms you have

Find out more at gov.uk/coronavirus

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Appointments line: 01603 503917 Enquiries line: 01603 457973 Fax number: 01603 458793 Email: bacon.road@nhs.net © Bacon Road Medical Centre